Protect Yourself

Door-to-Door Contractor Scam: "I Noticed a Problem With Your House"

There's a knock at the door. A friendly contractor says he was working down the street and noticed something wrong with your roof — or your foundation, siding, or driveway. He offers to take a quick look, free of charge. Minutes later, he's describing a serious problem that needs immediate attention.

This is one of the oldest contractor tactics in the book, and federal consumer agencies specifically warn about it: be wary of any contractor who shows up uninvited claiming to have spotted trouble with your home.

How it works

The visit usually follows a script. First, the contractor establishes credibility: "We just finished a job on your street." Then comes the free inspection — which is really a sales pitch. Once on your roof or in your crawl space, where you can't easily verify what he's pointing at, he "discovers" damage: missing shingles, a cracked foundation, a failing system.

Then the pattern kicks in: the problem is serious (fear), it needs handling now (urgency), and wouldn't it be convenient to just let him take care of it today (financial commitment)? The whole encounter is engineered so that he is both the person who found the problem and the person who gets paid to fix it.

Red flags

What to do instead

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IMPORTANT NOTICE

Brandon Lee & Co. provides independent, informational review of contractor proposals from a property owner's perspective. Our reviews are based on the proposals and other information provided to us and are intended to help property owners better understand what they are being asked to purchase, identify questions, and make more informed decisions.

Brandon Lee & Co. does not provide legal, engineering, architectural, construction, inspection, code-compliance, or insurance-coverage advice or services. We do not perform physical inspections, select or manage contractors, negotiate with contractors on a customer's behalf, or guarantee contractor performance, pricing, workmanship, or project results.

Our review is not a substitute for advice from an appropriately licensed or qualified professional when such advice or services are required. Any observations or opinions expressed are based on the information available to us at the time of review.