Protect Yourself

Storm Chaser Scam: Contractors and Fake Insurance Claims After Storms

After a hurricane, hailstorm, or flood, they appear within days: contractors going door to door offering to "handle everything with the insurance company." It sounds like a relief in a stressful moment. But consumer advocates specifically warn about post-disaster contractor schemes — including pressure to sign over insurance payments or take out loans before the damage is even properly assessed.

How it works

The pitch is convenience: "We'll deal with the insurance company so you don't have to." The homeowner is asked to sign documents — sometimes an "assignment of benefits" — that hand control of the insurance claim, and the insurance money, to the contractor. Work may begin before the insurance adjuster has even inspected the damage. The scope of work may be inflated well beyond what's needed, since the contractor is spending the insurer's money, not yours — until the claim is denied or comes up short, and the balance lands on you.

Some of these operators travel from storm to storm — "storm chasers" — with no local office, no local reputation, and no intention of honoring a warranty once they leave town. If problems appear six months later, good luck finding them.

Older homeowners can be especially targeted after disasters: they may be overwhelmed, eager to restore normalcy quickly, and less inclined to navigate a complicated claims process alone. That's exactly the vulnerability this tactic exploits.

Red flags

What to do instead

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IMPORTANT NOTICE

Brandon Lee & Co. provides independent, informational review of contractor proposals from a property owner's perspective. Our reviews are based on the proposals and other information provided to us and are intended to help property owners better understand what they are being asked to purchase, identify questions, and make more informed decisions.

Brandon Lee & Co. does not provide legal, engineering, architectural, construction, inspection, code-compliance, or insurance-coverage advice or services. We do not perform physical inspections, select or manage contractors, negotiate with contractors on a customer's behalf, or guarantee contractor performance, pricing, workmanship, or project results.

Our review is not a substitute for advice from an appropriately licensed or qualified professional when such advice or services are required. Any observations or opinions expressed are based on the information available to us at the time of review.